Privacy policy

Last Updated: March 16, 2026

Just Good Soil, Inc (“Just Good Soil,” “we,” “our,” or “us”) operates this website and online store, including all related information, features, tools, products, and services (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide our ecommerce platform.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, interact with our Services, or communicate with us.

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

1. Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to an individual.

Depending on how you interact with our Services, we may collect the following categories of information:

Contact Information

Name
Billing and shipping address
Email address
Phone number

Order and Transaction Information

Products viewed or purchased
Order history
Payment confirmation
Shipping and delivery information

Payment Information

Payments are processed securely through third-party payment providers. We do not store your full credit card details on our servers.

Account Information (if you create an account)

Username
Password
Preferences and settings

Communications

Information you provide when contacting customer support, submitting inquiries, or leaving reviews.

Device and Technical Information

IP address
Browser type
Device identifiers
Operating system
Referral URLs

Usage Data

Information about how you interact with our website, such as pages visited, products viewed, and navigation behavior.

2. How We Collect Information

We collect personal information from several sources:

Directly from you

When you:

Place an order
Create an account
Sign up for emails
Contact customer support
Submit forms or reviews

Automatically

When you visit our website, we may automatically collect information through:

Cookies
Pixels
Log files
Similar tracking technologies

From Service Providers

We work with trusted third parties who help operate our store, including:

Shopify (ecommerce platform)
Payment processors
Shipping and fulfillment providers
Marketing and analytics providers

3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the Services.

Cookies help us:

Keep items in your shopping cart
Remember your preferences
Understand how customers use our website
Improve website performance
Provide relevant marketing and advertising

Third-party services such as analytics and advertising platforms may also place cookies on your device.

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.

4. How We Use Your Personal Information

We use personal information to:

Provide Our Services

Process orders and payments
Ship products
Manage your account
Provide customer support

Improve the Customer Experience

Personalize product recommendations
Improve website functionality
Analyze usage patterns

Communicate With You

Order confirmations
Shipping updates
Customer service responses
Account notifications

Marketing and Promotions

With your consent, we may send promotional emails about products, gardening tips, or company updates. You can unsubscribe at any time.

Security and Fraud Prevention

We use information to detect fraud, secure transactions, and protect our Services.

Legal Compliance

We may process information as required to comply with applicable laws, enforce agreements, or respond to lawful requests from authorities.

5. How We Share Personal Information

We may share personal information with trusted third parties that help us operate our business.

These may include:

Service Providers

Shopify (ecommerce platform)
Payment processors
Shipping carriers and fulfillment providers
IT and hosting providers
Analytics and marketing services

Business and Marketing Partners

We may work with advertising partners to display relevant ads based on your interactions with our website.

Legal Requirements

We may disclose personal information when required to:

Comply with legal obligations
Respond to lawful requests from authorities
Protect our rights, property, or safety

Business Transfers

If Just Good Soil is involved in a merger, acquisition, or asset sale, personal information may be transferred as part of that transaction.

6. Shopify’s Role

Our store is hosted on Shopify. Shopify processes certain personal information in order to provide and improve the ecommerce platform.

Information you provide when using our store may be shared with Shopify and its service providers. Shopify may also process information across merchants in order to improve its services.

To learn more, please review the Shopify Consumer Privacy Policy:

https://www.shopify.com/legal/privacy

7. Email and Marketing Communications

If you subscribe to our emails, we may send you newsletters, promotions, and updates related to Just Good Soil.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in those emails.

Even if you unsubscribe from marketing emails, we may still send you transactional communications, such as order confirmations or shipping updates.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information.

These rights may include:

The right to access personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your personal information
The right to obtain a copy of your information (data portability)
The right to opt out of certain advertising uses

To exercise any of these rights, please contact us at:

support@justgoodsoil.com

We may request verification of your identity before processing your request.

We will not discriminate against you for exercising your privacy rights.

9. Data Retention

We retain personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.

Transaction records may be retained for up to seven (7) years for accounting and tax purposes.

10. Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us and we will promptly remove the information.

11. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no system is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any third-party sites you visit.

13. International Data Transfers

Your personal information may be processed in countries outside your home jurisdiction, including the United States, where data protection laws may differ from those in your country.

By using the Services, you consent to such transfers.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

When we update the policy, we will revise the “Last Updated” date above.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, you may contact us at:

Just Good Soil, Inc

1680 Michigan Avenue

Suite 700-550

Miami Beach, FL 33139

United States

Email: support@justgoodsoil.com